Shows that should be recorded aren't. Charges that shouldn't be applied are.

I've been noticing that shows that are supposed to be recorded aren't. There are two shows that I know I had set up to record that didn't. I'm not going to waste my time calling tech support, as I know there's nothing they're going to be able to do to help me. It just pisses me off that things still aren't working right.

And here's another thing:

I got a letter from Verizon about the impending switch to all-digital channels. The letter said that any TVs connected directly to the cable without a box would no longer work and for a limited time, I could get a free digital adapter. Great, I thought, as I have one such TV in the house. So I ordered the box, it came, and I was able to install it quickly and easily. Cool, right?

Then I open my Verizon bill. Guess what? That "free" digital converter apparently isn't so free. They're charging me $3.99 a month for it. Time to call Verizon. Again.