Guess what happened when I tried to tun on the TV for my kids this morning? Set-top box #3 locked up! In less than 24 hours, the new box that was supposed to solve my problems started giving me problems. At least with the last two boxes, it took a few days for them to start malfunctioning.
So this morning, I called a number that I was given last time I spoke with a customer service representative that turns out to be something called the "Customer Advocacy Office." When I tried to reach them at 9:15 this morning, I got a recording telling me that nobody is available to speak with me and to leave a message, which I did.
Let's see how long it takes for them to get back to me...
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