I called the FiOS customer service people today to see if I was missing something with regard to being able to record a show that's on multiple times a day only once. After spending about 15 minutes on the phone with a very pleasant gentleman in Dallas, the answer came back that it's impossible to do this. He was willing to take my feedback and pass it along to his managers.
We'll see how much good it does.
My old cable company's DVR software was *way* better than what Verizon offers.
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